Terms and Conditions - Gardeners Kilburn
Welcome to Gardeners Kilburn. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
1. Services Provided
Gardeners Kilburn offers a comprehensive range of gardening services including, but not limited to, lawn maintenance, planting, landscaping, and garden design. Our services are tailored to meet the unique needs of each client.
1.1 Scope of Work
- Lawn Maintenance: Mowing, edging, and fertilizing.
- Planting: Selection and installation of plants suited to your garden.
- Landscaping: Design and implementation of garden layouts.
- Garden Design: Customized garden plans to enhance your outdoor space.
2. Payment Terms
Payments for our services are due upon completion of the work unless otherwise agreed upon in writing. We accept various payment methods including cash, credit cards, and bank transfers.
2.1 Pricing
All prices are subject to change based on the scope of work and materials required. An estimate will be provided before commencing any project.
3. Cancellation Policy
If you need to cancel our services, please notify us at least 48 hours in advance. Cancellations made less than 48 hours before the scheduled service may incur a cancellation fee.
3.1 Refunds
Refunds will be processed for services not yet rendered. If you are dissatisfied with our work, please contact us within 7 days to discuss a resolution.
4. Liability
Gardeners Kilburn is not liable for any indirect or consequential damages arising from the use of our services. We ensure that our work meets industry standards, but unforeseen circumstances may occur.
4.1 Insurance
We carry liability insurance to cover any potential damages during the course of our work. Proof of insurance is available upon request.
5. Client Responsibilities
Clients are responsible for providing access to the property and ensuring that any existing garden structures are safe and stable. Clients must also inform us of any specific requirements or restrictions related to their property.
5.1 Access to Property
Ensure that all areas to be worked on are accessible and free from obstructions. Provide necessary keys or access codes if required.
6. Intellectual Property
All designs, plans, and materials provided by Gardeners Kilburn remain the intellectual property of the company unless otherwise agreed upon in writing.
6.1 Use of Materials
Clients may not reproduce or distribute any materials provided by Gardeners Kilburn without prior consent.
7. Privacy Policy
We are committed to protecting your privacy. Any personal information collected during the course of our services will be used solely for the purpose of providing and improving our services.
7.1 Data Protection
Your information will not be shared with third parties without your explicit consent, except as required by law.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardeners Kilburn operates.
8.1 Dispute Resolution
Any disputes arising out of or in connection with these terms shall be resolved through mutual negotiation. If unresolved, disputes may be submitted to arbitration.
9. Amendments
Gardeners Kilburn reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes.
9.1 Notification of Changes
Updates to the Terms and Conditions will be communicated via email or through our official communication channels.
10. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.